umpquabank.com

1.1
1.1 Based on 21 reviews

A surprisingly different community bank. Member FDIC. Equal Housing Lender. SBA Preferred Lender. Bring your mom. Bring your kids. Bring your dog....

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Callum Hughes
Immediate action required!

Subject: Formal Complaint – Employee Misconduct and Harassment. To Whom It May Concern, I am requesting urgent action regarding a serious incident at your branch. While legally parked on a public road near the bank, an employee began taking photos of me from various angles, even stepping off bank property to do so. About 20 minutes later, law enforcement arrived because this employee had called them. I have video evidence of officers stating that this employee falsely accused me of attempting to hack ATMs. This is defamatory and has caused me significant distress. If this matter is not resolved immediately, including the dismissal of the responsible employee, I will have to consider legal action. I expect a prompt written response outlining the actions taken.

1
Date of experience: Aug 08, 2025

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Business Details

  • A surprisingly different community bank. Member FDIC. Equal Housing Lender. SBA Preferred Lender. Bring your mom. Bring your kids. Bring your dog.

  • language https://umpquabank.com

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