umpquabank.com

1.1
1.1 Based on 21 reviews

A surprisingly different community bank. Member FDIC. Equal Housing Lender. SBA Preferred Lender. Bring your mom. Bring your kids. Bring your dog....

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Karyn
Terrible policies and service

The policies, fees, and customer service here are the worst I’ve ever encountered! The staff turnover at this branch is astonishing, and the manager is rarely available. They’ve mishandled several transactions, including a significant wire transfer. My debit card has been unexpectedly shut off for suspicious activity, despite staying well under the daily limit. Their system is erratic and unhelpful, and they seem indifferent to customer concerns. I will be sharing my negative experiences with friends and family. I don't trust this bank with my money anymore.

1
Date of experience: Jan 08, 2025

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Business Details

  • A surprisingly different community bank. Member FDIC. Equal Housing Lender. SBA Preferred Lender. Bring your mom. Bring your kids. Bring your dog.

  • language https://umpquabank.com

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