The mattress itself is excellent quality, as is the cover; however, the company's support in the UK is inconsistent, which led to a one-star deduction. Delivery took about six weeks, including the holiday break. The products are made in Germany, suggesting the UK isn't a significant market for them. Calling the operation a scam is extreme; there are many positive reviews on their site. The mattress and cover have a slight almond scent, typical for latex. Despite the communication issues, I am quite pleased with my purchase after trying various latex mattresses.
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