1★ –
Building management arranged for Unbloc to investigate a drainage blockage affecting my property. The plumber who attended carried out a cable inspection and explained that the blockage did not originate from my property, and was further down the pipe towards the main apartment building, where other neighbouring pipes join at the stack.
However, the written report that was later issued stated that the issue originated from my property. This directly contradicts what was explained during the inspection.
I contacted Unbloc to highlight the discrepancy and requested that the report be reviewed so it accurately reflected the findings from the visit. The company declined to amend the report and has since stopped responding to my follow-up emails.
As this report may be used to determine liability for repairs within the building’s drainage system, it is concerning that the written findings do not appear to reflect what was communicated during the on-site inspection. I hope the company will review this matter and address the discrepancy before further action is taken.
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Unbloc provide 24 hour emergency drainage services in London and the South East of the UK including sewage and rainwater drainage along with CCTV drain inspection surveys and leak detection.
