I called unblock drains today in June to find an engineer to fix drains leakage. Craig the engineer contacted me, he came on 25th June and did use the camera checked drain. He total charged me £1680 for the job which himself and one helper worked just more than two hours (included purchasing pipe and lunch), but he promised 10 years guarantee. Following day we found out the drain still leaking. I contacted him many times and he promised to come back to fix it, but he didn’t. I spoke to his manager and been told that I have to pay him £300 plus vat before he comes back to fix the job. It’s unfair for me. On unblock drains today’s website promised no call out charge but he charged £300, on the website promised job guarantees, but he didn’t do it.past two months, it’s been nightmare.
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