Review Time
My experience with Access Legal (formerly Unbundled Attorney) was disappointing from start to finish. The program was promoted as a source of high-value, ready-to-hire clients. In reality, the “leads” I received were mostly people who were unqualified, unresponsive, or looking for free advice.The company tries to “train” attorneys to chase these weak leads by using a repetitive contact script — call immediately, text if they don’t answer, and keep following up for several days. It feels more like spam marketing than a professional referral system.After about fifteen leads, not one converted into a paying client, and one even had a disconnected phone number. What began as a supposedly premium, high-ROI service quickly turned into scraping the bottom of the barrel for low-interest, no-budget prospects. They’ve also raised prices dramatically, despite no improvement in quality.In my opinion, Access Legal’s marketing over-promises and the actual results under-deliver. Attorneys looking for real clients would be better off putting their money into a Box of Cracker Jacks and hoping a client lead popped out! It would take less, time, and save you the hours and hours you spent on the phone in free consults with people looking for free assistance. Nice in theory, but it does not pay the bills. I do enough pro-bono work as it is, and I do not need to pay a company for pro-bono, or low-bono leads, I can find those on my own at no extra cost.
I'm writing as an attorney that uses the service for leads. This is by far the best pay-per-lead service I've encountered. I've built my entire DUI/Crim Def practice with the Unbundled leads. My clients are incredible people and I enjoy representing them. The vast, vast majority pay on-time and maintain good communication with me. I highly recommend Unbundled (now called Access Legal).
The experience was extremely disappointing - poor quality of leads, I tried to cancel on multiple occasions, where my account was paused but the firm continued to charge me fees. Their 800 number was not not answered by a live representative. The majority of the leads were of individuals looking for pro bono services or unable to pay. Several of the employees I interacted with seem to have left the company within only 2-3 months.
The leads are good, and there are a lot. People are googling for lawyers and Unbundled will handle the google side. It's a great way to scale. The game changer for Unbundled is the support. My support attorneys that I worked with have been great. Warren is my people now for life.
Although Unbundled Attorney is expensive, they provide a tremendous amount of value. The value they provide is in the quality of the leads and in the training and resources that they provide. It feels more like a partnership than a business transaction. I would expecially recommend Unbundled Attorney to new law firms or to attorneys who are not seasoned sales professionals. I also found the training and resources to be helpful despite having several decades of sales experience. Additionally, I found Unbundled Attorney to be upfront, open and honest in all our dealings. This is not typical of other lead companies - and I have used them all. Unbundled also give you a dedicated account manager. If you are lucky, you might have Warren A. assigned to your account as I did. Warren is exceptional. Unfortunately, I am closing my practice for personal reasons, but would continue to use Warren at Unbundled Attorney if not.
I have worked with Unbundled Attorney for several months. I'm accepting bankruptcy leads. At first, I was concerned about the type of leads I would receive but within the first month, it became clear that their system worked.Today, I have more clients than I have ever had in the last 20 yrs of my practice. I only regret not finding them years ago.
They do what they say, not only do they give quality leads, they follow up with you to insure that you are getting the most out of their service, they make recommendations to assist in turning leads into money making cases all while not obligating you to sign a contract. I have found the experience great and would highly recommend them
I have been using Unbundled Attorney for about four or five months now. I have found the quality of the leads to be extremely high. While the leads aren't cheap, I think I spend much less money getting high quality leads than I would using google ads, local service ads, etc. The best part is they only send the leads to you.They also work really well with you to help you convert leads and create a good experience for you and your potential clients.
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Unbundled Attorney is a legal lead generation company on a mission to transform the affordability and accessibility of legal services across North America.
We have a national network of 400+ Family Law, Estate/Probate, Immigration, Criminal and Bankruptcy attorneys across the United States that utilize our services to help them grow their law practices.
Every attorney we work with provides both "unbundled" or "limited scope" legal services, as well as affordable payment plans for full representation, in an effort to provide legal help to lower and middle-income families in an affordable way while building a highly profitable practice.
To learn more, check out our website: https://www.unbundledattorney.com/reviews/See more
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