I was very disappointed to receive a broken mug. The box was damaged and bulging, with tape barely holding it together. It was clear that they stuffed the items into the box; they should have used a different one. The mug's handle was completely broken off in two pieces, and the top was also damaged. This was handled carelessly, showing poor quality in packaging and shipping. As a first-time customer, this experience was very disappointing and makes me question ordering again.
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