Under Armour makes great products that look fantastic but it is a real shame the online order experience is so bad. I ordered an item and after five days I received a mail that my order was cancelled becouse I returned the item (wich I never recieved) I contected their support and got some lame excuses that the item was not in stock.Chat transcript:Hi my name is Jessica, how can I help you?Visitor8:47 amGoodmorningChatoperator8:47 amGood MorningVisitor8:47 amI just received a mail that my order is refunded8:48 ambut I never received my order, nor canceled it?Chatoperator8:49 amThe reason for this is due to the fact that the products or product that you ordered is no longer available in our warehouse and therefore you will be refunded. We truly apologize for this inconvenience.Visitor8:52 ammaybe it is an idea to inform customers during the ordering phase that an item is not availableChatoperator8:52 amThank you for the feedback. Again We truly apologize for this inconvenience.Visitor8:52 amHow do I know when the item is in stock again?ReadChatoperator8:54 amWe advise you to regularly check our website or to subscribe to our newsletter, this way you will be the first to know about our new products and collections.
Claim your business profile now and gain access to all features and respond to customer reviews.
Shop Underarmour.com for 2017 winter gear, jackets, & fleece. Under Armour delivers innovative sports apparel, shoes & accessories plus FREE SHIPPING available + FREE Returns.
