This service is exploiting customers through its 'FREE TRIAL' option. As soon as you click to use it, even with just a few hundred characters, you are charged right away. This is not the typical free trial experience we expect from subscription services; it feels misleading. When I noticed the unexpected charge and sought a refund, they stated they couldn't process it due to their 'Terms and Conditions' and instead offered credits. I expect a full refund. This business strategy—taking money while manipulating the fine print—should not be accepted.
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