Watch stopped keeping time after only a few months (and maybe 10 wears). I emailed customer support for help. And after 3 1/2 weeks or so still hadn’t got a resolution… Even after I emailed them multiple times, expressing my concern and asking for any updates. Then, after a categorically not helping me, they had the audacity to send a request for me to review my experience with customer support.
Claim your business profile now and gain access to all features and respond to customer reviews.
Welcome to Undone's official Trustpilot profile!
With a distinct blend of traditional craftsmanship and modern personalization, Undone is revolutionizing the timepiece industry. Here, every watch tells a story - yours. Our platform offers a curated experience, allowing you to co-design a timepiece that resonates with your identity. From classic vintage designs to contemporary chic, there’s an Undone watch for every taste. Beyond our impeccable designs, we are deeply committed to customer satisfaction. Your feedback, as shared on Trustpilot, continually inspires us to enhance our services. As a globally recognized brand, we ensure swift deliveries and unmatched after-sales support. Dive into the reviews to witness countless testimonies of our unparalleled quality and service. Every Undone watch is more than a tool for telling time; it's a testament to one's style and personality. Our legacy is built on precision, innovation, and a keen understanding of our customers’ desires. We invite you to explore, customize, and cherish the Undone experience. Your time, your watch, your story.
Embrace the Undone way!See more
