Review Time
Up to 10 watches of this brand that I own, all perfect with great designs and reasonable price, whenever have a problem their staff are always ready to help, just brought a new collaboration one which will not be a last one definitely
Undone is a fantastic brand, I have to give a ton of credit where credit is due. Not only is the watch I purchased absolutely beautiful and of very high quality for the price, the customer support was incredible as well. The folks at Undone had been dealing with the aftermath of the typhoons which hit SE Asia, so understandably, there was a bit of delay in getting my order shipped out. But they stayed in constant contact with me the entire time, and again, I was beyond impressed with the watch I received, I couldn't be more happy with it. Would highly recommend them!
I purchased an Undone Terra Daybreak about four years ago, and after all this time of use, I can say I am very satisfied with the brand.It is an excellent value-for-money watch, featuring an original design and solid robustness for everyday wear.The watch came in a black box with a very nice finish, superior to what is often seen from many brands in the same price range.A special highlight goes to the leather strap: very well finished, comfortable, and of excellent quality. Even after four years of use, it remains in great condition.The brand also maintains great interaction with its audience on Instagram, always responding to my questions with care and attention.I highly recommend the purchase and hope to see an official retail presence in Brazil in the future.
I have ordered the Hololive 5th fes merchandise last March, and i still dont have a concrete timeslot of when I am getting the merchandise as of date of writing. Today (dec 3rd '25) they released the 6th fes. collab which I will not be getting since I have unfortunately no trust in if/when they are going to ship the stuff I've ordered in March..
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Welcome to Undone's official Trustpilot profile!
With a distinct blend of traditional craftsmanship and modern personalization, Undone is revolutionizing the timepiece industry. Here, every watch tells a story - yours. Our platform offers a curated experience, allowing you to co-design a timepiece that resonates with your identity. From classic vintage designs to contemporary chic, there’s an Undone watch for every taste. Beyond our impeccable designs, we are deeply committed to customer satisfaction. Your feedback, as shared on Trustpilot, continually inspires us to enhance our services. As a globally recognized brand, we ensure swift deliveries and unmatched after-sales support. Dive into the reviews to witness countless testimonies of our unparalleled quality and service. Every Undone watch is more than a tool for telling time; it's a testament to one's style and personality. Our legacy is built on precision, innovation, and a keen understanding of our customers’ desires. We invite you to explore, customize, and cherish the Undone experience. Your time, your watch, your story.
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