I had a very frustrating experience while booking my accommodation through the service. I placed my trust in them, which resulted in a loss of £500. Their representatives assured me of a £400 cashback and a £100 referral bonus, instructing me not to submit any cashback form, claiming everything would be handled.
Later, I learned from the accommodation authorities that I was ineligible, and that the service had failed to register me correctly. When I attempted to contact the representatives for clarification, they completely stopped responding.
This might not seem significant to some, but as an international student, losing £500 is a substantial setback for me, impacting me both financially and emotionally. What’s more disheartening is that I was prompted to leave a 5-star review before this issue surfaced.
I’m sharing my experience to warn other students. Please be cautious, ensure everything is documented, and do not depend solely on verbal assurances.
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UniAcco is one of the leading and fastest growing cross-border prop-tech student accommodation platforms. We’ve become a trusted name in the field of premium student housing. Headquartered in India and having lease offices currently in UK, US & Australia, UniAcco strongly relies on its innovative measures and technology enabled background to ensure students get the best possible accommodation/flats/halls near top universities across 20+ countries(UK, US, Australia and more) in the quickest and most hassle-free way. Currently, we have an ever-growing portfolio of thousands of high-quality properties.
Through our platform, students can compare and book their accommodation in only 7 clicks without any human intervention. We have grown exponentially since our inception and our numbers say it all. Our very specialized team has catered to 200k+ students so far. We provide students with any sort of assistance in identifying and securing their dream accommodation.
Apart from helping students book their accommodation, we provide other ancillary services like study abroad counselling, visa consultation, loan consultation and guarantor services.
UniAcco aims to achieve a global reach of more than 1 million students from 195 countries every year to access a supply of over 500K+ student rooms near major universities across 35 nations around the globe.See more
