I received the wrong item and contacted the seller and gave the reason straight away. Next morning 4:04am I received the reply to ask me why I return. So I explained again they sent me wrong item. Another day again at around 4:00am UK time, they asked me to send a picture what I received. I wonder if they think I am lying or they just want to hold my money as long as they can? Plus I now doubt if they are really UK company, who would read and reply email at 4:00am in the morning? And they only reply once a day. I tried to reply their email at 5:30am this morning, no response so far. Indeed it's my fault, I did read the reviews from trustpilot about this company about sending wrong item, AVOID AT ALL COST etc. But i couldn't easily find what I want online and took a chance to order from this company through amazon and they have 83% on review on amazon? I just want to solve the problem and send it back before christmas. It's so annoying. So trust the reviews on trustpilot.
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