I would not give this experience any rating. The driver provided false evidence of package delivery. Changing the delivery address was impossible. I couldn't initiate a ticket, and after finally reaching them by phone, they had no record of my tracking number. Regarding the false delivery photos, I went to the address immediately after it was marked delivered, and there was no package. The neighbors, where the driver claimed to have left it, confirmed he chose not to leave it. I will be cautious about which companies I choose for delivery in the future.
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