If I could rate lower, I would. My courier left valuable items out on a busy street and didn’t notify me despite my phone number being clearly printed on the package. I received no email notification about the delivery. When I discovered my package was stolen, the customer service representative blamed me for not providing delivery instructions, even after I pointed out my contact information was on the package. The representative showed no interest in resolving my issue. This service is a liability for any small business. Their delivery and support teams lack both accountability and basic common sense. Businesses should consider using a more reliable courier.
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