uniexpress.ca

1.1
1.1 Based on 60 reviews

...

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Nicholas R.
A frustrating experience with customer service

Requesting to speak with a supervisor is like asking for the impossible. Their email responses seem automated, lacking any real human interaction. I had a parcel shipped to a small town, and after a vague email about its handoff to another service, I received no tracking information. When I inquired with the vendor, they had no updates because the delivery service hadn’t communicated with them. I feel like I'm going in circles trying to resolve this and it's incredibly frustrating. I’ve cried multiple times during this process due to the emotional toll. If your vendor uses this service, please urge them to reconsider.

1
Date of experience: Sep 09, 2025

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