unihomes.co.uk

4.8
4.8 Based on 81 reviews

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Average Rating

4.8

/
5

81 Reviews

5 Star
91%
4 Star
6%
3 Star
0%
2 Star
0%
1 Star
2%

All Reviews

Filter Reviews

Review Time

Nana Ansah-Addo
Great care and understanding

I was connected to Michael, who handled my situation well and with good care. He helped thoroughly to get my situation sorted and was very understanding

5
Date of experience: Feb 19, 2026
Cee Jay
I recently had an issue with my wifi where it just did not exist as it was disconnected at the mains

I recently had an issue with my wifi where it just did not exist as it was disconnected at the mains. However, both Abby and Clare from the Unihomes team helped correct the issue immediately with a technician being expedited to my flat to fix my wifi and help resolve the issue after a month of no wifi. The pair of them were incredible and I thank them tremendously in helping me, so thank you!

5
Date of experience: Feb 18, 2026
Camecia Campbell
Lovely customer service by Katie

I contracted uni homes and was given the best help by Katie. She was lovely and very helpful. It is very stressful trying to find student homes so it was lovely to have been helped so quickly and efficiently by her. Thank you again Katie for your instant help.

5
Date of experience: Feb 18, 2026
Katie Thompson
Customer support response

Contacted customer support to have a direct debit link resent and they got back to me within 5 minutes. Great detail, super quick.

5
Date of experience: Feb 18, 2026
Cee Jay
Unihomes solved the day!

I recently had an issue with my wifi where it just did not exist as it was disconnected at the mains. However, both Abby and Clare from the Unihomes team helped correct the issue immediately with a technician being expedited to my flat to fix my wifi and help resolve the issue after a month of no wifi. The pair of them were incredible and I thank them tremendously in helping me, so thank you!

5
Date of experience: Feb 18, 2026
Drew Davidson
Clear and Concise help

Clear and Concise help

5
Date of experience: Feb 18, 2026
Subhan Iqbal
I called up to dicusss my bills and…

I called up to dicusss my bills and Clare was wonderful in helping me

5
Date of experience: Feb 17, 2026
Aung Phyo
Lyndsey knows what she's doing .

Lyndsey knows what she's doing .. Sorted my issue in real time, top notch service 👌

5
Date of experience: Feb 17, 2026
Bethany Moffat
Efficient help from Louisa

Louisa was excellent she sorted my issue out within minutes and offered me great advice/support!

5
Date of experience: Feb 16, 2026
Phoebe Jones
I enquired through the WhatsApp about…

I enquired through the WhatsApp about some questions I had and Esther helped me, she was very helpful and resolved my issue.

5
Date of experience: Feb 16, 2026

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