I called Unionline to get advise upon suggestion given to me by my union.Initially, I was caller number 3 and there was an estimate waiting time of 1min.The time kept increasing to 3min, 5 min and then all the way to 10 min despite I had already been on hold for 17 min.At some point, a pre-recorded voice told me that they were busy and that I should call another time from Mon-Fri between 8am and 6pm.Guess what? It's friday and its 4pm and they wasted 20min of my time.USELESS
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UNIONLINE was formed by the GMB and CWU unions to provide legal services for its members. Specialists in personal injury, accidents at work, employment rights, unfair dismissal, and wills.
