unionline.co.uk

2.6
2.6 Based on 52 reviews

UNIONLINE was formed by the GMB and CWU unions to provide legal services for its members. Specialists in personal injury, accidents at work, employment rights, unfair dismissal, and wills....

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Average Rating

2.6

/
5

52 Reviews

5 Star
40%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
60%

All Reviews

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Oliver King
Awful service, no communication unless I made contact. Clearly on side of Royal Mail, wish I had gon

Awful service, no communication unless I made contact. Clearly on side of Royal Mail, wish I had gone to a proper solicitor, dreadful and shouldn’t be in business, believe what they want to and don’t listen, worse than dreadful

1
Date of experience: Mar 14, 2026
Oliver King
Awful service

Awful service, no communication unless I made contact. Clearly on side of Royal Mail, wish I had gone to a proper solicitor, dreadful and shouldn’t be in business, believe what they want to and don’t listen, worse than dreadful

1
Date of experience: Mar 14, 2026
customer
My amazing solicitor Meya belived in my…

My amazing solicitor Meya belived in my case and worked tirelessly to prove i had a good case for the compensation I deserved not like some others. Thank you Meya, I couldn't have got what I did without your amazing knowledge, understanding and help in my situation. If I could give more stars I would ✨️ so down to earth and very easy to communicate with. thank you

5
Date of experience: Mar 11, 2026
Andrew Dunn
Meya

Meya was very helpful through the fullProcess of my case, always gave me good advice and always kept up to date with what was going on and timeframes.Thanks Meya

5
Date of experience: Feb 05, 2026
Mrs J
⭐️⭐️⭐️⭐️⭐️ Tahirah Yousaf

⭐️⭐️⭐️⭐️⭐️My family and I are forever grateful that I was blessed with Tahirah Yousaf to represent me.Words will never be enough to convey my gratitude for the five years of support and guidance she so diligently delivered.At a time of trauma in my life, she made me feel safe and in very capable hands.Tahirah was first class in every way, please know you can trust this lady with your life.Tahirah is a credit to herself and her profession.A thousand thank yous will never be enough. Thank you for everything Tahirah! 🙏

5
Date of experience: Feb 02, 2026
Sean Spokes Scaffolding Specia
I cannot recommend UnionLine highly enough especially Tahirah Yousaf

I cannot recommend UnionLine highly enough. From start to finish, the support I received was absolutely first class and made what could have been an extremely stressful and overwhelming experience feel straightforward, calm, and manageable.My personal injury at work claim was handled with professionalism, care, and genuine understanding. Everything was clearly explained at each stage, communication was excellent throughout, and I always felt listened to and supported. The process itself was remarkably smooth and painless, which is not something you often hear when it comes to legal matters.A special mention must go to my solicitor, Tahirah Yousaf, who was nothing short of outstanding. Tahirah was approachable, compassionate, and incredibly knowledgeable. She took the time to fully understand my situation and the impact the injury had on my work and life, and she dealt with everything in a calm, reassuring, and highly professional manner. No question ever felt like a nuisance, and I always felt that she genuinely had my best interests at heart.Thanks to Tahirah and the wider UnionLine team, I felt confident, supported, and never left in the dark at any stage. Their expertise and dedication turned what could have been a daunting process into one that felt fair, respectful, and human.If you’re a union member and need legal support, especially for a workplace injury, I genuinely don’t believe you could be in safer hands. UnionLine and Tahirah Yousaf are a credit to what union-backed legal support should be.Absolutely first class from beginning to end, anybody reading this, this shows how important it is to be in a union for your own protection and security especially the GMB

5
Date of experience: Jan 06, 2026
Roland Waters
Awful from start to finish not even…

Awful from start to finish not even accurately understanding Key Facts.What was particularly frustrating was the rather ignorant (of law and comprehending facts) individual rhat repeatedly issued ultimatums that a night shift worker call back during the day when the worker was asleep. Not one email apart from ultimatum texts that couldn't be replied to and uninterested staff eventually answering phones but unable to help! Not sure the GMB is just scamming fees for not at all helpful union lawyers that are not ever available and only kids from school working on work experience answering calls?They really don't want to help! One set of forms sent to home for signature had someone else's name throughout or were mispelt with absolutely wrong injury details!

1
Date of experience: Dec 19, 2025
LYNNE
I was so lucky to have Tahirah Yousaf…

I was so lucky to have Tahirah Yousaf of Union line represent me on my personal injury claim Tahirah and her team were so professional understanding at all times. Tahirah always explained everything that was happening and going to happen every step of the way. I cant thank Tahirah enough a lady that knows her job highly professional.I am so glad that I am a member of GMB Thank you all

5
Date of experience: Dec 02, 2025
Scarlett
Con artists,

Con artists,They lie and do not let you submit your documentation that support you claims.They rob your money and do not offer any legal help or advise

1
Date of experience: Oct 21, 2025
Rico S M
Recent case with UnionLine

Jason from UnionLine handled my case with diligence and care. He was very prompt in responding to any queries I had and was very clear in what we needed for the case. Overall, great experience with UnionLine.

5
Date of experience: Oct 08, 2025

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Business Details

  • UNIONLINE was formed by the GMB and CWU unions to provide legal services for its members. Specialists in personal injury, accidents at work, employment rights, unfair dismissal, and wills.

  • language https://unionline.co.uk

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