I bought a sweater made from Merino wool for $50. After wearing it just once and washing it according to the care instructions, I discovered a hole when I tried to wear it again. The customer support team refused to process a return since it was past their 30-day policy. A manager offered me a $10 coupon, and after discussing with a supervisor, I was offered $20. I declined the coupon as I have no intention of purchasing from them again due to the quality issues.
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UNIQLO, a new-style Japanese firm making good casual clothes available for all to wear.