It seems the company is misleading its customers. The return policy is unclear, and the website's description misleads clients into thinking returns are free. They know their return process is confusing, as confirmed by their support. If you believe returns are free, you’ll be unpleasantly surprised. I received an email stating a return fee would be deducted, which turned out to be untrue. It feels like they design the process to discourage returns.
Claim your business profile now and gain access to all features and respond to customer reviews.