I took my 2008 BMW in for repair work. The shop called United Car Care and was informed the repairs are covered but they have to send an inspector out to verify the needed repairs. I was told this would take 24 to 48 hours. Here we are five days later and no inspector has shown up. I was told I cannot get a rental car until the inspection has been done. When I asked what I was going to do about getting around until the car is fixed, I was told I can get a rental out of my pocket and ask for reimbursement. Really!? I’ve been transferred around at least 4 times every time I call and get the “run around” by everyone I talk to, and I’m supposed to trust this company will reimburse me? I have had multiple issues with this company in the 2 years I’ve had the warranty. I paid a great deal of money for this warranty so I wouldn’t have to go through this. It didn’t work out, if you are reading this while researching this company, take my advice and stay away from them.
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United Car Care vehicle service contracts offer reliable protection at an affordable cost, which is exactly what consumers want when looking for mechanical protection for their vehicles. Our product is backed by an A-rated insurer, thus providing our contract holders with the utmost security.
United Car Care has earned an A+ rating with the Better Business Bureau, which speaks to the way we do business—with integrity. We are proud of the fact that we have had over a million satisfied customers as well as many long-time relationships with our dealers and agents. These relationships are a true testimonial to United Car Care’s core values: quality, dependability, and customer service.See more
