For the last 3 months we have contacted UHC about our U-cards not not working for over the counter supplements. Which we always lookup the upc first to see if the product is covered, however for the last 3 months when at the register it refuses the card. We have gotten no where with customer services. They never return calls when promised and when we ask for the CEO email they gave us someone who was no longer with UHC. We called back and the next supposedly supervisor wouldn't give us any emails to someone in the corporate office to help resolve the issue with our cards. We'll definitely be lookfor another Medicare insurance company! By the way you can find any CEO or Operational manager numbers and emails on Rocket Search or LinkedIn.
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UnitedHealthcare is dedicated to helping people nationwide live healthier lives by simplifying the health care experience, meeting consumer health and wellness needs, and sustaining trusted relationships with care providers. The company offers the full...