unitedhealthcare.com

1.3
1.3 Based on 65 reviews

UnitedHealthcare is dedicated to helping people nationwide live healthier lives by simplifying the health care experience, meeting consumer health and wellness needs, and sustaining trusted relationships with care providers. The company offers the full......

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Average Rating

1.3

/
5

65 Reviews

5 Star
4%
4 Star
3%
3 Star
0%
2 Star
4%
1 Star
89%

All Reviews

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Zach Wilkie
they are disgusting and dishonest people who love to take people's hard earned money and not give th

they are disgusting and dishonest people who love to take people's hard earned money and not give them the health insurance they paid for, i paid for health and dental insurance and i found out that they closed my dental insurance without my permission and my health insurance was garbage

1
Date of experience: Feb 28, 2026
Charity Person
United Healthcare cancelled my insurance for non-payment while it was actually pulling payments from

United Healthcare cancelled my insurance for non-payment while it was actually pulling payments from my checking account - now I'm uninsured for up to 30 days while they figure this out??? How can we fix this right away? And as I talk to customer service I realize that they are actually pulling out even more than I owe.

1
Date of experience: Feb 25, 2026
Смексий Ёжик
I have received misdials from over 300 United HealthCare clients calling to file or inquire to claim

I have received misdials from over 300 United HealthCare clients calling to file or inquire to claims. United HealthCare has been made aware of this for several weeks, and have acknowledged the issue (when I was finally able to reach a human instead of the AI agent). However it has not been fixed.

This is a deliberate tactic so they do not even have to hear from the clients paying hundreds, if not thousands, of dollars a months for their services so they can deny their very client base.

I have never dealt with a more evil, malicious, and greedy corporate entity in my life. This is a criminal enterprise backed by the federal government and should be dismantled.

1
Date of experience: Feb 24, 2026
Andriana Jangelovska
I can’t believe I’m paying over $100 just for a dermatologist visit and this is with a PPO plan! Wha

I can’t believe I’m paying over $100 just for a dermatologist visit and this is with a PPO plan! What’s the point of paying high premiums if I still get hit with huge copays? UnitedHealthcare has been the worst insurance experience I’ve had.

1
Date of experience: Feb 24, 2026
Ann
First deductible was roughly $16K Second deductible was roughly $4k Thereafter the insurance Co. sho

First deductible was roughly $16K
Second deductible was roughly $4k
Thereafter the insurance Co. should be responsible, however they try to NOT pay unless you fight them and the they continue to offer excuses and every time you call to speak to a supervisor the calls seem to "get disconnected" (how convenient) then you must begin anew with another Supervisor.
Eventually I mailed requested information to them via Certified mail which requires a signature two times and then made copies and shared with my lawyer. They can no longer escape their responsibility going forward with this and other evidence obtained.

UnitedHealthcare - Golden Rule Ins. Co. has the lowest star for many legitimate reasons.
The pivotal role of the CEO, Patrick F. Carr that helped increase the annual sales of $2.2 billion is stolen from the customers that they allegedly serve.
This review reflects all employees underneath the CEO and especially Patrick F. Carr.

1
Date of experience: Feb 21, 2026
Merlin Price
Disappointment with Coverage Decisions

It's disheartening to see a company choose not to provide coverage for residents in my state after so many years. Although my state received an extension until March 31, 2026, all coverage will be terminated. This reflects a troubling trend in our country. It seems that prioritizing other matters takes precedence over supporting everyday citizens. I no longer perceive things through the lens of fairness, as it feels like we are divided into those who have and those who do not. People often only voice their concerns when it impacts their immediate surroundings, but I have always aimed to assist anyone in need, regardless of societal labels. My grandparents instilled in me the importance of compassion. I wish luck to my fellow citizens; it’s a precarious situation, and it appears that help will not be forthcoming. The representatives meant to serve us seem ineffective.

1
Date of experience: Jan 13, 2026
Edmund Patterson
Doubts About Legitimacy

At this point, I have serious doubts about the legitimacy of this company. I've spent the last three days trying to determine if I actually have insurance with them. My next step might be to report them for potential fraud, as I wouldn’t recommend this company even to my worst enemy!

1
Date of experience: Jan 07, 2026
Ralphie Howard
Frustration with Customer Service

Why isn’t there an option for zero stars? I spent over an hour on the phone, spoke to five representatives from three different companies, and still don't have an explanation for the denial of my dentist’s bill—it's not covered by insurance, but should be paid under my flexible spending account. This level of incompetence is unacceptable.

1
Date of experience: Jan 06, 2026
Healthcare Coverage Disappointment

It's frustrating to witness a company decide to discontinue coverage for residents in my state after many years. Although there’s an extension until March 31, 2026, it’s disheartening to see all coverage ending. This reflects a troubling reality in our nation where the focus seems to be on other matters rather than supporting everyday individuals. I have lost faith in fairness, as it feels like society is divided into the privileged and the underprivileged. Many only speak up when it affects them directly, but I have always tried to help those in need, regardless of their backgrounds. My grandparents taught me better values. I wish my fellow citizens the best; it’s a challenging situation, and it seems that support will not be provided. The representatives meant to help us appear ineffective.

1
Date of experience: Jan 01, 2026
Humphrey Wilson
Telehealth Experience

If I could rate their telehealth service with zero stars, I would. I waited for an hour and a half without any connection. It's disappointing to see a focus on minimizing costs at the expense of patient care.

1
Date of experience: Jan 01, 2026

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Business Details

  • UnitedHealthcare is dedicated to helping people nationwide live healthier lives by simplifying the health care experience, meeting consumer health and wellness needs, and sustaining trusted relationships with care providers. The company offers the full...

  • language https://unitedhealthcare.com

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