I have received misdials from over 300 United HealthCare clients calling to file or inquire to claims. United HealthCare has been made aware of this for several weeks, and have acknowledged the issue (when I was finally able to reach a human instead of the AI agent). However it has not been fixed.
This is a deliberate tactic so they do not even have to hear from the clients paying hundreds, if not thousands, of dollars a months for their services so they can deny their very client base.
I have never dealt with a more evil, malicious, and greedy corporate entity in my life. This is a criminal enterprise backed by the federal government and should be dismantled.
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UnitedHealthcare is dedicated to helping people nationwide live healthier lives by simplifying the health care experience, meeting consumer health and wellness needs, and sustaining trusted relationships with care providers. The company offers the full...