unitedstateshomeservices.com

3.7
3.7 Based on 27 reviews

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Tammie Poole
United States Home Services

United States Home Services Not honest about the rebate and incentive program they advertise . I called the ad they had advertised.Anyone else use UNITED STATES HOME SERVICES to have items replaced at your home for energy efficiency? Did they tell you that you qualified for $5000 in rebates? That's what Nolan told me. He assessed my home see what I needed. Set me up with a loan $12600. Told me I would get $1250 incentive check, which I did receive . Then I was told I'd get the $5000 difference when I do my taxes in my return. Which would be $3750. United States Home Services added installation to my attic, solar vent on my roof and a new gas hot water heater.Nolan then told me I can put$1250 incentive check and $3750 tax rebate check towards the $12600.00 loan. $126.00 payment. Told him I didn't need another big loan. So he knew that of me. I have so my projects I need to do on my house. I do what I can. So I did my taxes, but I did NOT receive $3750 back in my taxes. I was given a TAX CREDIT . I received just over $360 towards my tax bill.If I knew I was getting a $3750 tax credit , not a $3750 tax REBATE as I was offered to complete this transaction , including a $1250 incentive check, would I have have the work done on my home? Heck no! Was I given the option to do part of the home energy upgrade? Was I told i was incurring a $12,600 loan and no rebate back to put towards the loan? Or was I told I was incurring a loan with no financial REBATE to lessen the loan burden to my finances? NO!That is not what the ad says. It says rebate and incentives. A TAX CREDIT WAS NOT ADVERTISED OR MENTIONED TO ME. FALSE ADVERTISING. Got to love it!I'm retired, by myself, 66 year old female. Support myself best possible. Feel totally a fool and so stupid. I asked if USHS was a program with the city and Nolan said yes. I had even called the city to see if they had an energy efficient program going on. CPS said yes, but I did not give them the name of the company that I was asking about and she didn't ask so that was my fault but I did try to check that I was gonna be OK.Sad situation I got into. If they were honest at least I could have done less upgrades and had an affordable loan or not done it at all. I want the $3750 back to me as discussed by Nolan and my conversation. He told me I would get it back in my tax refund so I could put towards my bill. $363 was given to me as a tax credit. So $3750 , less $363 , is $3387. Christine, from the United States Home Services REBATE Department called me , to possibly correct this Rebate issue. There is no Rebate she said, only a tax credit. I want my REBATE as ADVERTISED. Tammie Poole

1
Date of experience: Nov 08, 2025

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