My dryer broke on January 7. They scheduled a repair for 10 days later and then schedule the wrong time so they had to cancel that one and then reschedule a guy came out on January 22. Never plugged the dryer in never checked it and just said I’m gonna order you an element the part was in on January 27. They scheduled the appointment for January 31 and cancel schedule it for March 1 and then cancel that one and then March 2. The technician failed to appear no phone call.nothing. I asked to speak to a supervisor was told one would call me, but never did. The reason they said he failed to appear on March 2 was because they lost a part that they ordered back in January so they rescheduled me again for March 11 and then called me March 11 in the morning and told me that they had to cancel because somebody quit and they couldn’t get the part(really?) so we’ve been without a dryer for 35 days supervisor has never called. Nobody has ever said a damn thing. I will never purchase another GE product and I will never ever ever use in-home service services. 35 days and still not dryer repair . The warranty will run out before they even show up.
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