******AVOID THIS COMPANY AT ALL COSTS**********
IF YOU ARE CONSIDERING USING THIS COMPANY PLEASE READ THIS REVIEW SO I CAN SAVE YOU SOME HEARTACHE, STRESS, AND HOURS ON THE PHONE BEGGING FOR THIS COMPANY TO GIVE A SHIT ABOUT YOU OR YOUR HOME
Not how I want to spend my Friday but alas, here I am yet again, leaving a review for this diabolical company as they continue to take time from my life that I would rather spend doing literally ANYTHING else. I rue the day we were ever burdened with the knowledge of this USHS's existence.
The original work they did on our house in fall 2025 was HORRIFIC, I cannot stress enough the absolute buffoonery that this company sent to our home. What should have been (and what we were assured would be) a 5-6 hour service turned into the worst week of our lives as home owners. Within minutes of arriving at our house we had water coming through light fixtures in the first floor of our home. The workers dropped the hose and flooded our entire attic resulting in multi floor water damage. I was told by a random man in my attic that I needed to "calm down" and that I "didn't understand this kind of thing" after asking why there was water POURING from my light fixtures downstairs. I have never been so disrespected, in my own home, under the roof that I PAY FOR. This already unfortunate instance spiraled even further because they then spent a week delaying getting us the critical water damage repairs we needed, they all put threw on a fake mustache on one of their guys and said "oh yeah he's a water damage expert" and tried to gaslight us by simply running a hand over our carpet and saying "it's dry, everything is fine". We spent HOURSSSSSS of our time fighting for them to simply care enough that they FLOODED OUR HOME. The entire reason we wanted this done because we are getting ready to sell. All we wanted to do was get the incredible amount of damage they did repaired and move on from this company. If I could simply pay the ridiculous bill for the rest of our time and then pretend this never happened, I would have LOVED that option.
But I'm here again so obviously my wish to never speak to anyone at USHS ever again was not granted. Fast forward to now, our house is under contract, guess what the inspection brings up? If you guessed "two different instances of the job they did being out of code" then you are CORRECT! So we call, again, and kindly ask that they review our file to fully understand our history with their company (that's taken years off my life span at this point) and resolve the issues they have yet again caused and the overwhelming stress/frsutration they've put on my family YET AGAIN. However, that was OBVIOUSLY not done because they sent the same man who told me to "calm down" BACK TO MY HOUSE TO REPAIR THE OUT OF CODE JOB HE IS TO BLAME FOR IN THE FIRST PLACE.
Not only that, but when we called to report the inspection findings we were met with "oh when did they do the quality assurance visit".......ummm what quality assurance visit? The agent says "oh for every job we send people out afterwards to ensure things like this don't happen"......yeah, so this company flooded our house, tried to scam us out of actually fixing the damage they caused, did nothing to ensure the quality of their work, have now put our home sale at risk, sent the same worker back to my home that disrespected me initially, and will likely only pretend they care again because I'm leaving this review.
AVOID THIS COMPANY AT ALL COSTS
YOU WILL BE SCAMMED
YOU WILL HAVE HOME DAMAGE
YOU WILL NOT GET A JOB DONE ACCORDING TO CODE
YOU WILL BE GASLIT AT EVERY TURN
Claim your business profile now and gain access to all features and respond to customer reviews.
