Extremely rude and not solution oriented they only focus on how to take more money from students. I explained my situation as politely and respectfully as possible, showing how serious my circumstances are, but they ignored everything except money. Even the constructive solutions I suggested were completely disregarded. They only care about the money coming in.They always come back with only one “solution” that benefits them financially. They are purely money focused not students and their mental wellbeing! The process for moving in, paying rent, and ending contracts is completely unclear and stressful. Even verbal agreements made with staff were ignored, and they showed no consideration for urgent financial situations.Their problem-solving and communication with students is completely inadequate.In short, this company does not take students seriously. Be very careful if you are thinking of using them.
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Unite Students is the leading provider of student accommodation in the UK, providing homes for 74,000 students across 24 Cities.
Our purpose is to ensure our students have great experiences, find their lifelong friends and to support them in their University journey. We are Home for Success.
