I purchased crypto using Unlimit, but the crypto was not delivered. My card was charged (confirmed by my card provider), and as of today—more than 24 days after the purchase—I still have not received either the crypto or a refund.
I contacted Unlimit support immediately. Weeks later, the only reply I received was a generic “high volume of requests” template message with no investigation, no timeline, and no resolution. Since then, I have repeatedly followed up, but there has been no meaningful response and no refund.
Order ID: de2a4cd3-349d-43f1-b83a-3bcbc1b7ba41
Support case/ticket: 00183149
Based on my experience, I cannot recommend using this service. I hope no one else has to go through the same situation. I’m still willing to resolve this amicably, and if this is resolved (delivery or refund), I will update this review accordingly.
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Founded in 2009, Unlimit is a leading global fintech company on a mission to make payments truly borderless. By delivering innovative solutions that eliminate financial limitations, we enable businesses to operate locally and globally, and scale effortlessly across Europe, the UK, LATAM, APAC, India, and Africa. From London to Singapore and San Francisco to Mexico, Unlimit has redefined global payments through a proprietary infrastructure that integrates payment processing, banking-as-a-service, multi-currency business accounts, and on-ramp/off-ramp capabilities—all within a single platform. Driven by innovation, determination, and a passion for change, Unlimit is the ideal partner for businesses looking to grow faster and go further.See more
