I am sharing my experience with Unlimited Vacation Club so others can make an informed decision.
After signing my membership, I have made consistent payments since day one. During the sales process, certain benefits were presented as available; however, when I later attempted to use them, I was informed that they were not yet accessible or came with additional limitations that were not clearly explained upfront.
It has now been approximately a year, and despite ongoing payments, I have not been able to meaningfully use the membership as expected.
In addition, I have made multiple attempts to contact the appropriate department regarding the cancellation process outlined in my contract. It has been extremely difficult to obtain clear, written guidance. I was redirected multiple times, unable to reach the appropriate representatives, and only received a response after repeatedly following up across multiple email threads.
Even then, the information provided has been limited and conditional, with no clear confirmation of the full cancellation process in advance.
This experience has made it very difficult to plan responsibly and has raised concerns about transparency, communication, and overall customer support.
I strongly encourage anyone considering this membership to fully understand the terms, availability of benefits, and cancellation process before signing, and to ensure all communication is documented in writing.
I hope the company improves its responsiveness and clarity for current and future members.
Claim your business profile now and gain access to all features and respond to customer reviews.
A new kind of destination travel club that accommodates the high standards and expectations of select travelers and provides AMResorts with a means to develop and nurture a lifelong relationship with them.