unndr.com

3.9
3.9 Based on 198 reviews

Essential By Design. At Unndr, we’re passionate about creating underwear that makes people feel confident, comfortable, and excited to wear. Based in the UK, we design beautiful sets and offer a subscription service that brings new, unique styles straigh...

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Bad customer service

I hate giving a bad review, especially for a small business, but on this occasion they failed me. This delivery was part of a quarterly subscription which was a birthday present for my daughter. The first delivery was on time, but from then on the deliveries got later and later, the lateness wasn’t the main issue, it was the lack of customer care and although the last delivery when it arrived was extremely pretty, I did think that there might be something else added as an apology, but there wasn’t and that would of been a lovely touch. I have cancelled my subscription now, which is disappointing for my daughter and myself.

1
Date of experience: Mar 07, 2026

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Business Details

  • Essential By Design.

    At Unndr, we’re passionate about creating underwear that makes people feel confident, comfortable, and excited to wear. Based in the UK, we design beautiful sets and offer a subscription service that brings new, unique styles straight to your door each month.

    We care deeply about our customers and are always here to help with sizing, orders, and anything in between.

    Every piece we release is made with attention to detail and quality - because you deserve underwear that feels as good as it looks.See more

  • email hey@unndr.com
  • language https://www.unndr.com

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