My 2 cats have had to spend a year in my parents' home during a move, as this gets delivered I was able to change the delivery address and know they would keep eating food they love, which was a big deal as they are fussy and easily get upset tummies. There was an occasion the courier did not leave the box in the safe place, I missed the email and my parents told it a week later that their food hadn't arrived, turns out they'd returned it as they were unable to deliver. I emailed Untamed (who were not at fault a single bit) and they sent a rushed order so it would arrive before my cats ran out of food. Cannot praise Untamed enough, they really care about their customers and their product.
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