Was really disappointed with UOB in solving issues. I have been having problems opening my credit card statement through the uob app. Complaint made. Customer service checked and confirmed the error in their app. Then uob want me to make screenshot of the error. Done. Waited for 2 weeks. Problem Not solved!Even though I asked the statement to be sent through email. Still got a lot of process and problems. And expect me to be grateful they waived the fee.
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