Our experience with this service has been very disappointing, from the customer support to the billing department. They refused to speak with me, even with my husband present and having authorized me. The representatives were quite rude, especially when the post office failed to deliver our payment, leading to constant calls to my husband at work. We ended up refinancing the vehicle before even resolving the first payment. With our high credit scores, we did not expect such poor treatment! BEWARE!
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