I have a lot of praise for the Upright wearable and app—the technology is intuitive, gently encouraging, and it genuinely helped me become more aware of my posture. It’s smart and steady, like a calm friend tapping your shoulder when you begin to fold into yourself.But the lumbar support accessory? Not so much. It arrived vacuum-packed and crumpled, like someone sat on a croissant. It never rebounded into anything remotely supportive, which defeats the entire purpose of back support. A small detail, yes—but for a product centered on alignment and structure, packaging a support cushion like a pancake feels… ironic.If you’re buying Upright for the wearable, you’ll likely be pleased. But if you’re looking for meaningful lumbar support as part of the experience, I’d suggest holding off or asking them directly how it will be shipped.I hope Upright listens—not just to our posture, but to our feedback. We’re rooting for them to get it right.
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