The package tracker does not give a good window on when to receive packages. I was waiting at my front door for hours, just for the package to be delayed. Then when I went for a quick 2 minute bathroom break; the driver already came and left.
The left the sticky note saying my package was left at a UPS Access Point, just for me to call and ask, and they are telling me the driver is reattempting a delivery again. I did not get alerts to my email or phone number even though I signed up for them.
UPS needs to stop being so vague about its delivery practices and actually give a better idea of when to expect delivery. It is ridiculous.
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United Parcel Service (UPS) is a package delivery company specializing in transportation and logistics services.