Absolute shambles. I rearranged a delivery which was originally supposed to be delivered yesterday to today. Got home from work yesterday evening to find a sorry we missed you note in my door. I went into their website today to see if it was out for redelivery and was told there was an insufficient address.... I rang their customer care and may as well have spoken to myself. I kept being told that they would not be able to deliver due to an insufficient address - no one could explain why the address was ok yesterday for a missed delivery but not ok today to deliver. Despite speaking to a supervisor I got no where. Apparently they cannot change the address, it has to go back to the sender and they can resend it again. This is a medical device that I need and cannot wait another week for. Absolute nightmare
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