Useless organisation. They seem to have been unable to attribute a tax and duties payment that I made 6 days ago, even though I have a payment reference and I've rang them several times to confirm that my payment has been made. They still have my package, almost 2 weeks after being sent to me, even though I paid extra for expedited delivery and after they assured me it would be put on a van for special delivery today. It hasn't arrived, so that's a day wasted as well.I even went out to try collect it myself from the depot in Finglas, taking time out of my own day, but to be told that even though it was there in the depot, and even though I had paid, I wasn't permitted to collect it until they had completed one failed delivery attempt. Can you believe that for ridiculousness? I tried to do their job for them, 5 days early, saving them time and money, but no, not for them.
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