Well just when I thought this company UPS couldn't be any more incompetent ! Delivery from Germany to Ireland. Left Germany Wednesday - into France Thursday - left France Thursday - no further tracking until Monday morning into Dublin. No further progress 48 hours later. Called UPD advised NO delivery name or address on the consignment - remarkable it made it to Dublin really :-) Customer service the absolute pits - usual overseas call centre incompetence. Unable to advise how I can make a subject access request for a copy of the telephone call, refused to email me the issue with the address to provide to the shipper and my credit card company to raise a charge back and waited 2 hours to speak to an equally incompetent and idiotic 'supervisor' - everything about UPS stinks of incompetence and a company in free fall - do not use- you have been warned.
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