Two parcels on the way, both requiring signature. Both fail to arrive on the designated day. Parcel 1 originated in France. It then went to Germany, and thence to Dublin - 80km from our home near Dundalk. Then it went to Shannon (200km from us) and then to Cork (300km away) where it stayed as UPS had decided they didn't understand the address (even though it contained house number, street, town, county AND Eircode), and therefore were going to return it to the sender. Phone call to customer support, very polite lady who had no more idea than I had but promised me a call within the hour. Tried to explain the concept of Eircodes to her but not sure it registered. No call received, parcel spends the day in Cork until someone manages to understand the address, then gets sent to Dublin (hello again) and eventualy to us. Left on the doorstep without so much as a ring of the bell, so much for requiring a signature. The other parcel is much less well travelled, but nevertheless arrives a day later than promised and again no signature is requested. Never mind the annoyance of waiting in to sign for things that don't arrive, how do these people make any money?
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