Was waiting for a parcel to be delivered only for it to be delivered to a different house. Spoke to Lucia in customer service and was extremely rude and hung up on me.Was more interested in finishing work at 5pm than helping me. She was suppose to call be back the following day with an update for my parcel and never did. I was left to look around my town for the parcel based on the photo of the front door my parcel was delivered to. A disgrace of a company. I’ve tried to log a complaint from the email on their website. The emails bounce back. Logged a claim and now I can’t seem to even log in to view my claim.
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