I've purchased an item from Vestiaire on 02/01/25 that was supposed to be delivered up to 11/01/25, the item was scheduled to be delivered on 10/01 then rescheduled to 13/01 and failed both times, since then, UPS and Vestiaire are been pushing to each other and no one solve the issue or agree with my request, refunding me for this purchase as per request.Support through chat or email only ask me patience and mentioning that I'll have to wait up to 30 days in order for them to take a resolution like refunding me. They say, they have to wait the carrier inform them what happened with this.It's extremely poor the quality support of either (Vetiaire and UPS) and no one come with a solution and today passed 9 days from the max delivery date informed initially.
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