ups.ie

1.2
1.2 Based on 761 reviews

...

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lucx29
Catastrophy of Errors !

Firstly I have received a full refund for my goods from the site managing the purchase . They have intervened on my behalf and refunded me having reviewed the catalogue of messages between myself and the supplier . It's much the same false delivery attempts recorded . There was an excise duty of over £100 euro on a 200£ purchase . Which I was willing to pay on delivery . I wasn't parting with any further monies until the goods were in hand. I spoke with several different agents all my info had been logged in database as they could read it back to me . I waited a 5 days . Every day I was told it will be delivered today . Eventually I asked for a supervisor in call centre. I was told then that the call centre is in the Philippines ( cheap labour) and that they have no contact numbers for Irish depot . Go figure ? I reckon this is a smokescreen for some other business . Ombudsman needs to be contacted about this lot . I will be going further with this . Daylight robbery . It's shambolic .

1
Date of experience: Dec 06, 2024

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