If I could give zero stars, I would. This company is a joke. The customer service agents provide incorrect information, and the driver or depot claims they've tried to contact the customer, but you never receive a single call. This has been one of the worst experiences I've had receiving a parcel. If you want an experience of complete confusion about the whereabouts of your package, choose UPS. "Useless Parcel Service" would be a more fitting name.
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