Terrible service! No communication with the courier, no information about estimated time of delivery.. I was waiting like an idiot the whole day, only to learn later that the parcel was returned to the depot centre because they could not access the gates! Nobody rang me and when I enquired with the customer service I was told that the drivers don’t always have a phone with them to ring! Seriously?! How come any other delivery company doesn’t have a problem with that. I get things delivered on weekly basis and it’s never a problem.
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