I arranged for UPS to collect a teddy bear that belonged to my two year old in Paris and paid 33euro for next day delivery to Dublin, because he struggled to sleep without the teddy. They collected the order but nothing changed on my tracking. I emailed and they told me to submit a claim. They then told me that the package was lost. I had to submit the claim, which they then said that they could only send me in French because the package had been lost in France, despite me not speaking French, and submitting everything else and paying for the label in English. I am still trying to solve the dispute. I am so annoyed over it all and heartbroken that the teddy is gone. Would not recommend at all!
Claim your business profile now and gain access to all features and respond to customer reviews.
