UPS is the worst courier in Ireland by a long shot. (1) First, their tracking service is awful. They don't give you any time slots for delivery - you're just supposed to hang around at home all day. You also keep getting re-routed to different interfaces to enter different information that should all be in one place; (2) Second, unlike every other courier or delivery company, they don't phone you when they fail to reach you by buzzing your apartment. I was told that their drivers don't even carry work mobile phones, which beggars belief in the 21st century. If your buzzer is out of order, or you happen to be at the shop around the corner or even in the bathroom when they call to deliver, they'll leave immediately without making any effort at all to find you. A complete waste of everyone's time. (3) Third, all their customer service representatives appear to be in Belgium. While very helpful, it is almost impossible to reach anyone in Ireland, except by contacting the regional office in Belgium and then asking them to ask someone in Ireland to call you back.
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