ups.ie

1.2
1.2 Based on 761 reviews

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Fleur Cook
Paid $50 to have fabric samples express…

Paid $50 to have fabric samples express delivered from China to Ireland. The supplier was told there was an attempted delivery, but I "refused" to pay import duties.No attempt was made and no one told me that there were import duties added. The fabric samples have no monetary value, unless I'm planning on making cotton handkerchiefs for leprechauns! Where the random 35.25 euro duty was pulled out of is anyone's guess, I emailed UPS and explained that the samples had no value and got an email back saying none would now be charged. Two days later and no sign of the package I emailed again, I was told that when they deliver I would have to give a code to the driver so he/she wouldn't charge me! They now have my package, in my town, over a week. I think the only option will be for me to go to their depo and collect it. Not impressed at all, I was defiantly ripped off for "express" delivery. Addition: ended up collecting the package as I couldn't wait any longer. Staff were very nice, kinda feel bad now.

1
Date of experience: Mar 14, 2024

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