UPS have had my parcel since November 20th (today is December 18th). The package has gone through 3 tracking numbers and 13, yes 13, failed "attempts" to deliver, despite all address details being confirmed correct and no access issues for the address. 5 or 6 different excuses have been given for not delivering and none of them are relevant to the address. Customer service is nonexistent, as their customer service team is in the Phillipines and has no way of contacting regional depots. No local numbers or emails are available, and UPS My Choice takes you round in circles trying to find any information on package tracking.
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